eBay Account Settings

Once your eBay account is connected to Evriwhere, you can configure important listing defaults that apply to every item you crosslist to eBay — including dispatch time, returns policy, and free shipping. You can also view your eBay profile stats, activity log, and manage the account connection. This guide walks through every option available on the eBay settings screen.

Accessing eBay Settings

Profile Card

At the top of the eBay settings screen, you'll see your profile card showing:

• Profile picture — Your eBay profile photo
• Username — Your eBay username
• Last Synced — When Evriwhere last synced data with your eBay account

Tapping the profile card opens your eBay profile in the browser.

Profile Stats

Below the profile card, you'll find your Profile Stats — a detailed overview of your eBay account:

| Stat | Description | |---|---| | Rating | Your positive feedback percentage (e.g., 99.8%) | | Reviews | Your total feedback score | | eBay Site | Which eBay marketplace your account is registered on (e.g., ebay.co.uk, ebay.com) | | Account Status | "Good Standing" or "Needs Attention" — reflects your eBay account health |

Feedback Breakdown

Below the main stats, a Feedback Breakdown card shows your positive, neutral, and negative feedback counts individually with thumbs up/down indicators.

eBay Store

If Evriwhere detects that you have an eBay Store subscription, a "Store Owner" badge is shown below the feedback breakdown. Tapping it opens your eBay Store page in the browser.

Member Since

At the bottom of the stats section, you'll see "eBay User since [month year]" — the date you registered on eBay.

Listing Settings

Below the stats section, you'll find the listing configuration settings. These defaults are applied to every eBay listing you create through Evriwhere. Changes are not saved automatically — when you modify any setting, a Save button appears at the bottom of the screen. Tap it to save your changes.

Dispatch Time

The Dispatch Time (Days) setting controls how many business days you commit to shipping an item after it sells on eBay. This value is included in your eBay listings and affects buyer expectations and your seller metrics.

Enter the number of days in the text field (e.g., 1, 2, 3). The default placeholder is 3 days.

What dispatch time to choose

• 1 business day — Best for sellers who can ship daily. Improves your chances with eBay's Best Match algorithm
• 2 business days — A good middle ground for most sellers
• 3+ business days — Use this if you can't ship frequently. Longer dispatch times may slightly reduce search competitiveness

Returns Accepted

The Returns Accepted toggle controls whether your eBay listings accept buyer-initiated returns.

• On — Your listings will state that returns are accepted
• Off — Your listings will state that returns are not accepted

Even with returns disabled, buyers can still open a return request under eBay's money-back guarantee if the item was not as described, arrived damaged, or the wrong item was sent. The returns toggle specifically controls voluntary buyer-initiated returns (e.g., changed their mind, doesn't fit).

Free Shipping

The Free Shipping toggle controls whether your eBay listings offer free shipping or whether the buyer pays for postage.

• On — Your listings will offer free shipping. Factor the shipping cost into your item price
• Off — Shipping will be charged to the buyer separately

Activity Log

Below the settings section is the Activity Log, which provides a history of all actions Evriwhere has performed on your eBay account. Tap the View button to open the full log.

Each entry shows:

• Item title — The item the action relates to
• Action description — What happened and any relevant details (e.g., sale price, delisted platforms)
• Timestamp — When the action occurred

You can tap any log entry to jump straight to the related item in your inventory.

The log records the same types of events as the Depop activity log: sales found, relistings, delistings, delist failures, and quantity updates. It loads 20 entries at a time with a Load More button for additional pages.

Syncing Your eBay Account

Evriwhere syncs your eBay account data automatically in the background. To trigger a manual sync:

1. On the eBay settings screen, tap the ⋯ (ellipsis) button in the top-right corner
2. Tap Sync Now

This forces Evriwhere to pull the latest data from your eBay account. A manual sync is useful when you've made changes directly on eBay, a recent sale isn't appearing, or your stats seem outdated.

Removing Your eBay Account

If you need to disconnect your eBay account from Evriwhere:

Troubleshooting

Settings aren't saving

If your changes don't seem to stick:

1. Look for the Save button — Changes aren't saved automatically. Make sure you tap Save after making changes
2. Check your internet connection — Settings need to sync with the server
3. Wait for confirmation — The Save button will change to show a green checkmark with "Saved" when successful

Profile stats aren't loading

If your stats show an error:

1. Check your connection — If the error says "Session expired", reconnect your eBay account
2. Tap Sync Now — Open the ⋯ menu and tap Sync Now to refresh
3. Close and reopen — Navigate away from the eBay settings screen and come back

eBay Store not detected

If you have an eBay Store but Evriwhere isn't showing it:

1. Sync your account — Open the ⋯ menu and tap Sync Now
2. Check your Store status — Make sure your Store subscription is active on eBay
3. Reconnect — If syncing doesn't help, try removing and reconnecting your eBay account

What's Next?

• Depop Account Settings — View your Depop stats and activity log
• Vinted Settings & Auto-Relist — Set up Vinted auto-relisting and import
• Connecting Your eBay Account — Need to reconnect? Follow the connection guide